Clinical Laboratory Supervisor, Protein
Job Description
At Freenome, we are seeking a Clinical Laboratory General Supervisor to help grow the Freenome Clinical Analytical Laboratory Protein team. This person is responsible for all things related to the general supervision of Clinical Laboratory personnel and the daily operations of the Analytical Laboratory. The Clinical Laboratory General Supervisor will often be the first point of contact for CLSs and Laboratory Associates during laboratory processing and will provide guidance while troubleshooting complex problems. The Clinical Laboratory General Supervisor may also perform high complexity laboratory testing on patient specimens, interpret and report patient results, and perform quality control and quality assurance procedures while complying with all applicable local, state, and federal laboratory requirements. The Clinical Laboratory General Supervisor must demonstrate the ability to analyze complex issues and make sound decisions in a timely manner, commitment to helping and motivating employees, the ability to respond to difficult issues quickly, fairly, and ethically, outstanding organizational skills, the ability to respond to change with flexibility and to adapt quickly to evolving circumstances, and excellent communication skills including utilizing various communication channels, proactively communicating team goals and priorities clearly, openly and objectively, and communicating changes, issues, and challenges in all directions of the organization.
The role reports to the Director, Laboratory Operations, Protein.
Responsibilities
- Provide day-to-day supervision of laboratory personnel.
- Be responsible for the daily operations of the laboratory including but not limited to scheduling, independently troubleshooting and resolving technical and non-technical high complexity problems that adversely affect test performance.
- Perform administrative duties including but not limited to writing employee performance evaluations and reviewing SOPs, Work Instructions, protocols, training forms, QC forms, and equipment maintenance forms.
- Perform annual review of Standard Operating Procedures and Work instructions.
- Coach and mentor CLSs and Laboratory Associates including but not limited to providing guidance and constructive feedback and assisting with the development of the troubleshooting and judgment skills of CLSs and Laboratory Associates.
- Manage the testing and validation of new procedures and laboratory equipment.
- Perform laboratory tests, procedures, and analyses according to the laboratory's standard operating procedures as needed.
- Review, interpret, and report patient results as needed.
- Perform, review and document laboratory quality control procedures, as needed.
- Operate, maintain, and troubleshoot laboratory equipment, as needed.
- Assist with the training of new laboratory personnel and training of new procedures with existing personnel.
- Participate in internal and external inspection preparation activities.
- Participate in quality assurance activities.
- Effectively communicate technical information to technical and non-technical audiences.
- Maintain stringent standards for quality, identifying any issues which might adversely impact the quality of test results and/or employee safety, and communicating these to the appropriate management representatives as necessary for resolution.
- Report all concerns of test quality and/or safety to the Supervisor or Safety Officer.
Job Requirements
- California Clinical Laboratory Scientist license.
- Bachelor of Arts or Science in Biomedical Laboratory Science, Clinical Science or related field.
- Working knowledge of local, state, and federal laboratory regulations.
- Four years of Clinical Laboratory experience
- Supervisory experience
- Outstanding professionalism, leadership, and communications skills.
- Strong communicator with ability to maintain open communication with internal employees, managers and customers as needed.
- Proactively communicate consistently, clearly, and honestly.
- Ability to provide direct supervision to testing personnel.
- Ability to analyze and problem solve complex issues that impact test performance.
- Strong analysis and problem solving skills.
- Strong technical skills and job and industry knowledge.
- Strong project management abilities.
- Able to integrate and apply feedback in a professional manner.
- Able to prioritize and drive to results with a high emphasis on quality.
- Ability to work as part of a team.
Nice to haves:
- Two or more years of supervisory experience preferred.
- Six or more years of Clinical Laboratory experience preferred.
- Experience with protein assays such as immunoassays, chemiluminescent assays, multiplexed assays.
- Experience working with laboratory automation such as Hamilton or Bravo liquid handlers.
