K Health

Clinical Operations Coordinator

Job Description

Posted on: 
September 1, 2023

This role requires high acuity and sensitivity. This person thrives in fast-paced environments and can quickly learn new tasks, clearly communicate any concerns and pivot to new tracks of work. With a bias for execution, the ideal candidate has a dedicated passion for excellence in delivering the highest quality of care to the patients we serve.

Responsibilities

  • Process patient requests for documentation
  • Manage state-required reporting
  • Audit labs to ensure results are reported and patient is properly treated
  • Support the growth of our primary care business, specifically as it pertains to operational efficiency
  • Think on your feet to devise creative solutions to problems that arise while understanding the need to escalate when appropriate
  • Ensure the safety of our patients’ information by operating under HIPAA guidelines
  • Complete additional operational tasks as needed

Job Requirements

  • Experience supporting a rapidly growing organization (specifically in operations or practice administration) is a plus
  • You are familiar with Excel and learn new technologies easily
  • Strong written and verbal communication skills
  • A balance between speed and quality in your work and the ability to move quickly through systems without sacrificing attention to detail
  • A resourceful work-style and an innate ability to problem solve
  • You are never satisfied with the status quo - you stop at nothing to deliver unparalleled service
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