Commercial Product Operations Manager II, Planning and Performance
Job Description
The Commercial Operations team is responsible for safely running world-class operations for Cruise's fleets of autonomous vehicles. Our cross-functional team is composed of operators, engineers, business analysts, program managers, and safety leaders across multiple cities. From driving operating cost savings before our vehicles even hit the factory, to managing the complexities of daily AV operations in order to delight our customers - and everything in between -the Commercial Operations Organization oversees all operations needed to execute our technical and business objectives. Want to help us change the way transportation - and the world - operates? Join us!
We are looking for a Commercial Product Operations Planning and Performance Manager with data science, business strategy, engineering, program management, consulting and/or rideshare/automotive experience. In this position, you will track and drive key Product Operations metrics & initiatives and lead the Commercial Product Operations planning framework accountable for driving our systems, AV capability and facility enablement requirement roadmap. You will be responsible for designing and implementing improved strategic and operational planning processes, supporting the Commercial Product Operations team and departmental staff to build robust, measurable workplans through which delivery can be managed and achieved. This role will require you to collaborate with Commercial Operations, Engineering, Market Development, Infrastructure and Product.
Responsibilities
- Lead and contribute in cross-functional planning teams to align on systems, av capability and facility enablement priorities, ensuring we achieve our operational targets/objectives
- Lead cross-functional working groups to plan, designing and implementing improved strategic and operational planning processes to improve the performance of the product operations and commercial operations team
- Routinely communicate roadmap progress to leadership and drive decision making on key trade offs
- Analyze data, quantify the impact of requirements and review business impact and requirement documents
- Collaborate with Commercial Operations leadership teams to identify critical business requirements and align on our strategic roadmap
- Track the progress and results of key initiatives, such as in facility navigation, launchpad and ERP implementation
Job Requirements
- Bachelor’s degree in business, engineering or a related field
- 5+ years of professional work experience in technical program management, product operations, strategic consulting and(or) business operations
- Ability to navigate ambiguity, complexity and operate independently
- Experience communicating with executives
- Experience owning planning roadmaps and processes
- Experience with analyzing data and drawing insights
- Effective collaboration abilities
- Proficiency in Excel and/or Google Sheets
BONUS POINTS!
- Prior experience in tech, rideshare, automotive, delivery, or management consulting
- Business Operations or Consulting experience
- MBA or advanced degree
- Experience leading teams
- Experience with queries and software management
