This role is a remote role, ideal candidate based in Switzerland, Germany or Austria.
Engage with enterprise customers as a Vectra product expert to implement Vectra solutions at their sites. Implementation activities include solution design and architecture, installation, configuration, troubleshooting, testing, and documentation.
Assist customers with the integration of Vectra into existing ecosystem and tools
Conduct health checks and architecture reviews, providing technical expertise and real-life experience in creating solutions, designs, and recommendations
Identify blind spots in customer network security architecture and provide expert guidance on remediation
Be a strong voice for your customers across business to identify new detection models, identify new product features, build content for both internal and external customer knowledge bases, and ensure that successful Vectra deployments.
Drive high levels of customer satisfaction
Provide training and guidance to customers in proper usage of the Vectra Detect platform.
Analyze threats, piece-together exploitation trails, and study lateral movements of attackers within customer networks
Expertly explain to customers your conclusions and recommendations for mitigating or remediating an in-progress attack
Provide an attackers-eye-view to the evidence presented by the clients’ products and educate customers to the technical nature of the threat
Pursue security research topics that contribute to the knowledge and enumeration of new threats
Travel expected 20-30%
Communication and Presentation skills. Verbal and written/business fluent proficiency in German and English desirable
3+ years work experience in a relevant technical customer-facing role or in an end user/customer environment
2+ years of professional security consulting experience
Good understanding of security product lines (firewalls, sandboxing, SIEM, forensics-type platforms)
Understanding of network architectures including SPAN/mirroring configuration & network monitoring technologies (switching technologies)
Understanding of network protocols such as TCP/IP, DHCP, DNS, NAT, VPN, PKI, RADIUS, etc.
Basic understanding of SQL and non-SQL databases
Demonstrated experience in working with broad cross-functional teams
Must be comfortable with presenting and explaining technology to people with less technical knowledge
Excellent organizational, analytical, and writing skills
Ability to work independently and adapt quickly
Proficiency with packet capture tools, PCAPs, and their analysis
Experience with Active Directory, LDAP, VPN, firewalls, policy management, and LAN/WAN/Internet services administration a plus
Understanding of Cloud architecture for AWS and/or Azure; experience deploying in Cloud (AWS/Azure) architecture environments a plus.
Scripting skills (preferably Python or Powershell) highly desired. Open source development a plus.