Data Operations and Analytics Manager, Academics

In this role, you'll work with the Academics team to coordinate and supervise the integration of data from our academic medical center (AMC) partners. You'll work directly with technical teams at AMCs to understand how their data is stored and the best way to extract and integrate it with our platform. AMCs are a vital component of our research network, treating a high volume of patients, offering cutting edge clinical trials, and managing the care of some of the rarest forms of cancer.

You will also be a pivotal member of the internal Academics team, helping to find commonalities and efficiencies across sites that will enable us to scale quickly, and working with internal stakeholders to understand their data needs. Finally, you will contribute to the design and continuous improvement of our data load processes including monitoring, alerting, and issue investigation analysis. In addition, you'll also:

• Identify, scope, and analyze data captured by our AMC partners to power Flatiron’s analytics and research products
• Through data analysis and communication with our AMC technical partners, understand the data model of each site’s source data and define the mapping to Flatiron’s internal model
• Work with our AMC partners to set up secure processes and technology to repeatedly extract and deliver data
• Design technical and operational processes to scale data integrations across sites
• Ensure that the extracted data is high quality while establishing monitoring and alerting rules to identify issues in data received from sites
• Investigate source data anomalies, define and communicate the impact and resolution plan to other Flatiron stakeholder teams
• Coordinate requests for new data elements across our partner sites

• You have a passion for working with data and understand the value and importance of ensuring its quality
• You are thorough in your problem solving approach and pride yourself on your ability to communicate your findings to a variety of audiences (technical, product, senior leadership)
• You are proficient in SQL
• You are self-motivated and thrive in high-uncertainty situations
• You have strong project management, presentation, communication, and customer service skills

Extra Credit

• You have programming experience with a major language (e.g. Python, Java, Ruby, or Javascript)
• You have experience with Electronic Medical Records systems, Practice Management systems, or other complex systems processing healthcare or biotechnology R&D data
• You have experience working with HL7/FHIR EHR interfaces
• You have experience working Hyland Onbase or other major medical record management solutions and scanned medical record data