Employee Relations Lead
Location
London, UK
Level
Senior
Department
Human Resources (HR)
Type
Full - Time
Salary
Job Description
Posted on:
January 11, 2023
This role is embedded within our Employee Relations (ER) team which sits within the wider People and Culture (P&C) team. As the UK ER Lead, you will partner closely with senior People and Culture (P&C) and business stakeholders, leading a team of 4 exceptional ER Partners (ERPs) to provide ER management and advice on a diverse range of issues.
Responsibilities
- Providing exceptional leadership and guidance for ERPs, P&C Partners and business stakeholders on ER issues.
- Developing capabilities and individual performance of ERPs, and encouraging continual learning through coaching.
- Ensuring the prioritisation of team members workload in line with organisational goals.
- Improving ER capability amongst managers and P&C partners through training, coaching, partnership and development of tools and processes.
- Leading on complex individual and collective ER issues as needed.
- Diagnosing and supporting interventions required for the continuous improvement of ER processes and policies.
- Reviewing and improving reporting mechanisms for ER cases .
- Utilising ER data to inform decision making and to identify opportunities to drive continuous improvement.
- Role modelling strong case management processes.
- Leading the ER team to review our employee handbook, policies and code of conduct to ensure they are up to date, legally compliant and reflect our culture and ways of working.
- Collaborating with wider P&C teams and our Diversity, Equity & Inclusion team on initiatives to enhance employee workplace experience.
- Demonstrating resilience and persistence in the face of adversity or obstacles, encouraging others to do the same.
Job Requirements
- You have substantive UK experience across a breadth of ER topics and understand the importance of the employee experience in these processes.
- You enjoy developing your team members technical skills and competencies and have experience managing small to medium sized teams.
- You are knowledgeable in UK Employment Law and proactively work to keep this knowledge up to date.
- You look beyond the core investigation to uncover opportunities to improve our working environment for employees and encourage this within your team.
- You are driven by fairness, high quality delivery and standards, and care deeply about people.
- You have been a core decision maker, leading large, complex and scalable people efforts, where you had to navigate and balance tensions expertly.
- You have significant change management experience and enjoy leading others through change.
- You are highly effective during times of ambiguity, forming key solutions and applying critical thinking in changing environments.
- A skilled influencer with strong written and verbal communication skills.
- An ability to handle difficult conversations, navigate complexities and disagreements and maintain neutrality in conflictual situations.
