Junior Technical Writer

Job Description

Posted on: 
January 21, 2023

You will create videos, release notes, user procedures, user scenarios, graphics, and innovate for more formats. You will create virtual environments and run automation scripts. You will peer review and write according to our controlled language and style guide. Every day will be a new challenge, a new set of skills to use and on which to improve, based on your preferences in the requirements of the current projects.


  • Plan, research, and document features in a topic-based method. Research includes collaboration with  Support, Development, QA, Product Management, and other teams, with a focus on self-learning through hands-on and independent study.
  • Write according to our style guide and our implementation of STE to create error-free release notes and admin guides, published to multiple formats.
  • Work with the Product Documentation team to create integrated, consistent deliverables and to innovate for constant improvement.
  • Create videos of procedures.
  • Share the load on team projects for quick releases and across-the-board quality updates.

Job Requirements

  • Experience as a technical writer in English
  • Graduate of a technical writing course
  • Ability to learn quickly and to produce quality
  • Consistent self-tracking
  • Excellent written and verbal communication skills
  • Native English, written and verbal
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