Manager, Clinical Research Partnerships

Job Description

Posted on: 
April 15, 2023

In this role, you'll partner closely with one or more Associate Principals on our Clinical Research Partnerships team to collaborate with our biopharma partners and support them in advancing their prospective research priorities. You'll bring an understanding of the healthcare industry, an analytical approach to problem solving, and client management skills to generate revenue and expand our business. You’ll also bring strong organizational and support skills while being part of a cross-functional team focused on transformational change in the clinical trial space.


  • Support Flatiron’s strategic approach to long-term partnerships with biopharma users of our clinical research offerings, as well as other strategic collaborators (e.g., CROs, government / regulatory, HTA, and advocacy groups)
  • Become a subject matter expert on Flatiron’s product offerings and reliably represent our capabilities to new and existing customers (including a diverse set of stakeholders and decision-makers) with a high degree of professionalism, expertise, and customer-service
  • Contribute to critical customer-facing work that directly generates revenue by proactively solving customer pain points, thought-partnering with key decision-makers, generating robust client-facing content, and supporting commercial strategy
  • Liaise with cross-functional stakeholders to navigate scoping, contracting, and negotiations for new business
  • Help shape how we build and scale cross-functional processes to support the rapid development of new features and products and ensure the satisfaction of our customers
  • Lead commercial operations activities including usage of a variety of sales and business development platforms (e.g., Salesforce)
  • Help the team develop and track metrics to measure performance of our commercial processes, customer engagement, and go-to-market strategies

Job Requirements

  • Have a BA or BS (preferred discipline in biological sciences, business, engineering, biostatistics, or similar)
  • Have 4+ years of client-facing experience designing and selling products, services, and analyses to biopharma companies
  • Understand biopharma industry dynamics across stages of drug development cycle / value chain and are familiar with biopharma org structures
  • Have been part of sales/business development teams previously and have experience with a variety of activities including rapid creation of high quality content (slides, pitch decks, proposals, etc.) and collaborative solutioning with internal colleagues
  • Have independently owned a book-of-work and/or end-to-end client management for a biopharma account(s) with minimal oversight
  • Worked in teams or cross-functional settings and have a strong willingness to collaborate
  • Detail oriented with a strong desire and ability to develop domain expertise (e.g., clinical research, commercial strategy, clinical technology, clinical oncology)
  • Able to navigate ambiguity in a fast-paced environment
  • Regularly travel to client sites, industry relevant conferences and trade shows (anticipated travel <20%, including 5 - 10 industry relevant events per year)
  • Have exceptional written and verbal communication skills
  • Are proactive, self-motivated and self-directed, detail-oriented, comfortable with ambiguity, and data driven
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