Shield AI

Manager of Business Operations

Job Description

Posted on: 
March 15, 2023

In this role, you will work closely with the COO and the Director of Business Operations to define, implement, and measure execution. You will be responsible for managing competing priorities and driving alignment of key operational initiatives in a fast-paced environment.


  • Operational Excellence:
  • Support the COO and Director of Business Operations:
  • Maintain strong pulse and feedback loop on organizational needs and issues
  • Problem-solve specific business issues as they arise, identify solution options, facilitate decision meetings, and drive execution post decision
  • Gather, organize, and synthesize key operational data to inform decision making
  • Monitor performance of and continuously improve key cross functional corporate processes to drive operational excellence
  • Cross-functional initiative execution: Support the Director of Business Operations in driving cross functional initiatives like:
  • Improving production flow and reducing waste
  • Streamlining management reviews and department feedback loop
  • Achieving and maintain necessary aerospace operational certifications

Job Requirements

  • 2+ years of experience with a top management consulting firm or as a Chief of Staff in a fast-moving organization
  • 5+ years management and leadership experience, preferably in operational settings
  • Experience designing and driving organizational alignment and performance management systems
  • Excellent verbal, written and presentation skills
  • High level of technical proficiency in business productivity and project management tools (e.g., SmartSheet, Excel, PowerPoint, Asana, Jira, or equivalent)

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