Join the Merchant Services Cost Insights team within JPM Payments Data & Analytics at JPMorgan Chase. Here, we harness data science, research, and business expertise to drive client-centric innovation. Utilize your technical skills on projects focused on cost-based analytics and advanced GenAI applications, crafting impactful solutions for Chase Merchant Services clients.

As a Data Analytics Associate on the Merchant Services Cost Insights team, you will play a key role in creating interactive dashboards for internal and external use, while enhancing business processes to deliver value and growth for clients. You will engage in projects that integrate data science, research, and business knowledge, focusing on cost-based analytics, business intelligence, data engineering, and visualization. Your responsibilities include using technical skills and business insight to collaboratively design and implement impactful solutions for clients and customers. The team supports both internal Payment Insights and external Digital Merchant Insights applications, as well as custom client analytics requests. Utilizing tools like Snowflake, Python, and Tableau, you will develop data pipelines and dashboards, ensuring the quality and integrity of intelligent solutions to streamline operations, improve decision-making, and drive growth through innovative AI applications.

Job responsibilities:

• Design and execute analytic projects by comprehending business objectives and conducting thorough analyses to recommend solutions that align with project goals.
• Employ tools such as Snowflake, Python, and Tableau to develop data pipelines and dashboards, facilitating AI-driven insights and informed decision-making.
• Provide merchants with actionable recommendations to enhance their cost strategies.
• Sustain and enhance the capabilities of existing analytic products for both internal and external audiences.
• Work collaboratively with data owners, department managers, data engineers and other stakeholders to aid in the development of data models and algorithms.
• Follow change control and testing procedures for any modifications to code and products.

Required qualifications, capabilities and skills:

• Bachelor’s or Master’s degree in engineering, computer science, statistics, mathematics or similar technical or quantitative field with minimum 2 years' of relevant work experience.
• Experience in writing complex SQL queries, with knowledge of assessing and sourcing data, optimizing data structures, and managing database query performance.
• Expertise in quantitative research techniques and analytics using Python.
• Proven critical thinking and creative problem-solving skills with ability to translate strategy into deliverables.
• Strong written and oral communication skills to clearly present analytical findings and make business recommendations and prepare executive level communications.
• Proven ability to collaborate effectively and cultivate strong partnerships.

Preferred qualifications, capabilities and skills:

• Ability to perform rapid prototyping in Tableau and streamlit.
• Experience in the payments industry and/or technology-enabled industries is desirable.
• Familiarity with Snowflake and foundational understanding of cloud services.
• Attention to detail with a proven ability to learn new concepts and skills quickly.
• Ability to clearly develop and document analytic requirements with stakeholders.
• Knowledge of machine learning/data science theory, techniques, and tools.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. 

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans