Process Management Associate

• Implement and deliver core research processes, ensuring they are continually assessed and fit for purpose as the organisation grows and scales
• Use research and analysis to make data driven recommendations for process improvements or to identify new processes when required
• Collaborate with key partners to understand their needs and requirements and scope these into clear product/process briefs
• Coordinate and run projects designed to implement change, utilising your knowledge of project management methodologies and tools and adapting these dependent on project requirements
• Create clear documentation on process flow and take ownership of a calendar of key processes and delivery dates
• Establish metrics for success at the start of a project and continually supervise  progress to ensure results, providing regular updates for key stakeholders

‍

• Detail oriented
• Motivated and driven by improving process efficiency and problem solving
• Understanding of, and experience in, applying process improvement techniques
• Excellent attention to detail with the ability to relate data to real world context
• Analytical thinking, able to evaluate processes and use insights to arrive at recommendations
• Confident with Sheets and eager to develop additional skills such as pivot tables and SQL
• Process automation skills are an advantage (Google Tables, form development, templated emails)

In addition, the following would be an advantage:

• Experience with implementing and running outsourcing programmes.  
• You thrive working in a rapidly changing and dynamic environment.
• A curious attitude and a dedication to continuous learning about groundbreaking research and technology.
• You take a data informed approach to identify areas of improvement and drive change.