Resource Management Analyst
Job Description
Responsible for managing resource allocations across multiple segments in consulting. He/ She will be assisting the Manager and Segment Leads in allocating and leveling resources to optimize the HRC segment portfolio. He/ She is also responsible for coordinating with multiple departments, including sales & consulting operations to identify the pipeline, gain insight into the current workload, understand project time requirements & skill sets, and eventually allocate resources in the most optimum way to ensure project delivery on time with high quality, value and with customer delight. This is a highly visible and complex role since the candidate will be the key point of contact across consulting segments and work closely with consulting segment leaders & executives. The successful candidate will be an Individual Contributor,extremely well organized, detail-oriented, quality-minded with an analytical mindset and possess excellent written and verbal communication skills.
Responsibilities
- Assign resources to projects based on skills, experience, availability.
- Capacity planning activities to ensure that HRC resources have the capacity to deliver projects/programs.
- Plan for a quarter ahead working closely with HRC segment leaders, sales teams and recruitment team to plan capacity based on pipeline.
- Establish and maintain strong relationships with consulting segment leaders, sales, recruitment and training managers.
- Build Rapport with reporting managers, segment leaders, sales leaders & recruitment managers to manage relationships effectively.
- Manage escalations, variations, complexities in projects w.r.t resource allocation with stakeholders.
- Report KPIs & other data for management teams to enable tracking of resource performance during engagement and find areas of improvement.
- Need to think, propose and develop frameworks for disruptive results in project execution, resource utilization, resource mentoring etc.
Job Requirements
- Bachelor's or Master’s Degree (preferably from a top reputed university).
- Strong verbal and written communication skill.
- Strong analytical & reporting skills with the ability to draft executive level reports for ease of decision making.
- Overall 4 + years of professional services.
- Minimum 2+ years of experience as resource management analyst or equivalent role demonstrating resource management experience in a fast paced consulting / professional services set-up.
- Excellent communication and presentation skills.
- Strong organizational skills and detail oriented.
