Senior Analyst, Marketplace
Job Description
We are looking for a Senior Analyst to help manage Cruise’s rapidly growing autonomous ridehail marketplaces. You will interface closely with Product, Local Market Operations, and Data Science to drive efficient supply/demand balance as measured by metrics like Ride Request Conversion and Wait Times, and Completion Rate. This role deeply understands the relationship between fleet supply, fleet utilization, user growth, and user engagement, and generates practical insights to enable sustained growth of each. You will conduct in-depth analysis to inform our competitive pricing strategy and work across teams to define the optimal fleet deployment schedule based on actual and forecasted demand patterns. The ideal candidate has a strong analytics background, a passion for using data to achieve results, and is comfortable with ambiguity.
Responsibilities
- Help develop and execute against an ambitious roadmap of market expansion, fleet scaling, trip growth, and revenue targets
- Design and develop models, analyses, and dashboards using large data sets of information about our performance in market to report and improve the health of the Cruise ridehail business
- Work with technical partners to design and implement experiments that optimize core marketplace systems like pricing algorithms, dispatch logic, and vehicle positioning
- Generate data-driven insights to inform Cruise’s high-level approach to competitive pricing as well as the tactical nuances of price elasticity, discounts, and promotions.
- Partner with local teams and collaborators to launch new markets. Own process improvements and pivot accordingly to meet business needs.
- Help inform Data Science and Data Engineering roadmaps and the development of our ridehail data warehouse
- Lead the creation, monitoring and execution of business processes and operational playbooks
Job Requirements
- 4+ years in operations, strategy, business consulting, or similar analytical role at a technology company.
- SQL proficiency and considerable experience with data visualization tools. Comfort independently learning new data tables and writing/validating complex queries of your own design.
- Excellent communications skills and an ability to drive storytelling and presentation up to C-level internal audiences across functions.
- Exceptional project and stakeholder management skills, ability to plan and execute with minimal guidance
- Bachelor's degree or proven experience
BONUS POINTS:
- Previous experience in ridehail or other marketplace/on-demand businesses
- Proficiency with Python and other Data Science/Engineering tools, workflows, and analysis methods
