Company Overview

At CommerceIQ, we help consumer brands accelerate their retail ecommerce market share growth and profitability through machine learning algorithms. We are building the world’s most complete and sophisticated Retail Ecommerce Management Platform, which connects and intelligently automates the management of retail ecommerce channels like Amazon, Walmart, and Instacart, across the entire ecommerce operational chain of retail media management, sales operations, supply chain, and digital self analytics.

We are in hyper growth mode, having recently raised our Series D funding at unicorn valuation (>$1B) and ended our third year of triple-digit revenue growth. Continued acceleration of our growth is fueled by landing new customers, expanding our platform through new products, managing new retail ecommerce platforms, and delivering exceptional customer service to unlock high net retention rates.

Problems you’ll get to solve include:

• Machine Learning based demand forecasting and planning capability for world's largest CPG brands like Pepsi, Coca Cola, Mars and more.
• How to help top brands manage and optimize digital shelf to ensure that a brand's products are effectively presented to online shoppers, leading to increased visibility, sales, and overall brand performance in the digital marketplace
• Mining shopping behaviour changes and category insights from ecommerce data using Machine Learning and AI.
• Scaling the CIQ platform coverage by integrating with multiple retail platforms like Walmart, Kroger, Target etc.

In this role you will: 

• Own and drive the vision of our product roadmap, balancing short and long-term goals to scale for Data Products and Data Lake offering for DSA/DSO.
• Become an ally to our customers, working directly with them to understand their use cases and product pain points. 
• Evangelise DSA/DSO and the impact that AI and algorithms can have on our customers' business.
• Work with our customer success and sales teams to collect and analyse feedback, understand market trends and synthesise into roadmap priorities and work closely with UX and engineering for execution. 
• Manage bottlenecks, provide escalation management, anticipate and make trade-offs, balance the business needs versus technical constraints, and maximise business benefit while building great customer experiences.
• Lead by example. Roll up your sleeves to ensure projects stay on schedule and meet our high standards of quality.

Basic Qualifications and/or Experience

• Bachelor’s degree with a technical discipline, MBA preferred.
• 4-8 years total experience, 3+ years of product management in software platform or SaaS solutions.
• Customer obsession-proven ability to develop innovative product solutions that are grounded in a deep understanding of customer needs.
• Experience translating customer needs and ideas into detailed product requirements.
• Ability to understand and discuss technical concepts, manage tradeoffs and evaluate opportunistic new ideas with internal and external partners.
• Experience with end to end product delivery, overseeing roadmap strategy and execution.
• Experience engaging and influencing both peers and senior executives across various functional groups such as engineering, sales, business etc.
• Strong analytical and quantitative skills.
• Proven ability to use a data driven approach to back up assumptions and drive actions.

Preferred Qualities or Experience:

• Track record of having built successful enterprise analytics, Machine Learning or supply chain products.
• Experience with commerce backend systems and processes.
• Experience with ecommerce platforms or Amazon will be a huge plus.