Spring Health

Senior Product Manager, Platform

Job Description

Posted on: 
February 8, 2023

Spring Health is looking for a Senior Technical Product Manager to join the Platform team, working with Engineering, Data Science, Dev Ops, and Information Security to create a world class mental healthcare experience for our Members. This individual will be responsible for shepherding the development of high-performance, scalable, secured distributed services for our platform and data pipeline. Familiarity with healthcare tech or AI/ML is a plus, but ability to speak fluently with engineers and stakeholders is a must.

Responsibilities

  • Propose innovative solutions to enable unprecedented scale and automation in a well-defined user feature roadmap
  • Work with engineering tech leads as well as AI/ML scientists and engineers to build a technical roadmap
  • Coordinate with operations leads to ensure an operations team roadmap that anticipates and leverages the new user features
  • Drive prioritization consensus across business teams and serve as an effective liaison between stakeholders and engineering
  • Work closely with the engineering organization through design, development, testing, release, and maintenance of our services to ensure quality and successful delivery
  • Balance business needs versus technical decisions and constraints
  • Ensure backlog is groomed and epics / stories are sufficiently detailed for development
  • Set priorities for the development team
  • Work with engineering team to resolve bottlenecks to help deliver final system deliverables
  • Coordinate activities with cross functional teams for initiatives that are cross functional in nature
  • Review and report on progress for initiatives/projects, managing project risks - including the development of contingency plans
  • Own the final system deliverables and the overall roadmap for your area of responsibility
  • Measure, report and continuously improve scrum team's effectiveness via mentoring and coaching

Job Requirements

  • 5+ years of technical or product development experience
  • 2+ years of experience working with modern web technologies
  • Technical savvy, including hands-on knowledge/skill of system integration, databases and business intelligence
  • Previous experience with applications of AI/ML methods
  • Experience in healthcare and/or machine learning
  • Excellent communication skills, both oral and written. Must be able to communicate optimally and expertly with users, team members and leads
  • Excellent communication, organizational, and collaboration skills
  • Self starter with bias toward delivery and business outcomes
  • Strong decision making and prioritization skills
  • Aptitude for understanding, digesting, and analyzing sophisticated systems integrations
  • Agile experience (Scrum Master, Product Owner)
  • Ability to perform business requirements analysis and design
  • Exceptional team player skills, follows up with team members and stakeholders, and takes initiative to anticipate and solve problems
  • Capability to identify and mitigate development and implementation risks

Minimum Qualifications:

  • Fast learner and a team player
  • Understanding of product management best practices, including agile development environments  
  • The ability to get things done, and deal with ambiguity
  • Experience working with cross-functional stakeholders in a business environment 
  • Demonstrated success at driving innovation using analytical and quantitative capabilities 
  • Position may require occasional travel
  • Make sure its saas

Preferred Qualifications:

  • Previous experience as a software engineer in industry
  • Bachelor’s degree in Computer Science or a related discipline
  • Experience with CI/CD processes and release management
  • Proven track record of delivering technology products/services in a high growth environment
  • Experience in an entrepreneurial environment where goals are often ambitious, and the environment evolves rapidly
  • Ability to tell the story of the value that is currently in your backlog or roadmap.
  • Confidence and experience presenting to all audiences

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