Solutions Consultant (All Levels) – Enterprise

Job Description

Posted on: 
October 20, 2023

The Bluecore Solutions Consultant (i.e. Sales Engineer) serves as the technical expert throughout the sales process. This person develops a thorough understanding of our prospect and customers’ business challenges and technical needs to effectively communicate and translate that understanding into innovative technical retail solutions.


  • Supporting Sales with your deep product knowledge and general technical and retail expertise while helping position Bluecore’s marketing technology to leading retail/eCommerce companies
  • Assertively serving as the main authority in sales meetings for all product and technology-related topics.
  • Delivering technical and/or product demos and presentations that emphasize the differentiated value of the Bluecore platform.
  • Communicating highly technical concepts to a variety of audiences, from IT and marketers to executive-level decision-makers.
  • Analyzing and evaluating the technical structure of the websites of prospects, to ensure compatibility with Bluecore technology.
  • Assisting with management of the Bluecore product demo environment to ensure that our team delivers great product demos.
  • Training and enabling the sales team, specifically pertaining to the topics of product, technology, and competitive positioning.
  • Working cross-functionally between teams, including sales, customer success, marketing, product, and engineering.
  • Writing answers to and being generally accountable for written RFPs and security questionnaires.
  • Staying up-to-date on competitive solutions, products, and services.
  • Developing small-scale coding projects that support Bluecore demo processes and front-end PoCs, as needed.

Job Requirements

  • B.S. Computer Science, Software Engineering, MIS or equivalent technical experience. You need not be an engineer, but you must be a general technologist.
  • Minimum 5-7 years experience in pre-sales consulting or a similar customer-facing role with experience in marketing technology. Experience at the intersection of retail and martech is a major plus.
  • Experience with JavaScript programming and Email Service Providers (ESPs), Customer Data Platforms, and eCommerce platforms is a significant plus.
  • Intermediate-level knowledge of a broad range of web technologies, including: HTML, CSS, JavaScript, Python, REST APIs, eCommerce platforms, tag management, git.
  • Excellent communication and presentation skills. You will be writing and talking a lot, so this is one of the most important aspects of the job.
  • An ability to simplify complex topics, and always relate technical explanations back to the business value of the product.
  • Ability to connect prospect/customer’s pain with the value that Bluecore solutions create.
  • Quick, on-your-feet thinking, especially in meetings where you might be asked rapid-fire questions.
  • Problem-solving skills that enable you to identify the best solutions, given a list of prospect business requirements.
  • An intrinsic curiosity and desire to always learn more, in order to keep up with both Bluecore’s rapid pace of development and the broader industry.
  • Must be comfortable working day-to-day with cloud-based workflow tools, such as Salesforce, Google Apps, and Slack.
  • Ability to travel up to 20% and authorization to work in the USA.
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