TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

Governance and Experience is a global team aiming to build a safe and trustworthy marketplace for not only users, but also sellers and creators. We value user experience and work on policies, rules, products and systems to ensure quality. We are looking for passionate talents to join us, thus together we can build an e-commerce ecosystem that is innovative, secure and intuitive for our users.

We are looking for Data Scientists to join our Global E-commerce Governance and Experience Data Science team. The Governance and Experience team strives to build a worry-free shopping journey for our users on TikTok. We provide a trustworthy e-commerce experience by (1) eliminating malicious sellers, (2) ensuring listings are policy compliant, (3) ensuring users receive authentic products in the condition they expect, and (4) in the rare chance the order experience does not meet customer expectations, we make things right by providing hassle-free solutions.

Responsibilities:
- Set up the metrics to measure governance and experience(GNE) operation activities, including management of risk, fraud and abuse, as well as experiences from sellers, customers and creators;
- Responsible for justifying GNE business value in a scientific way, work closely with the business teams to figure out the goals in both short term and long term;
- Monitoring the key metric changes, and deep dive for the reason behind. Highlight the key insights to business partners with timely response;
- Make business impact with data and proactively generate insights and data solutions for business partners to make the business achieve the goal;