Visual AI Solution Architect
Location
Austin, TX
Level
Senior
Department
Engineering
Type
Full - Time
Salary
Job Description
Posted on:
October 6, 2023
As a Solution Architect (SA) you are responsible for discovering customer’s requirements, validation of customer data, and providing product expertise in the form of software demonstrations and asking probing questions to understand our customers’ problems and the scope of the solution required. You will be a deep technical expert on how SparkCognition software delivers technical value and how it is configured and deployed into customer environments. You will use your technical expertise and hands-on analytic capabilities to understand, communicate, and validate the customer’s data against the solution requirements.
Responsibilities
- Partnering with Product and Services teams to stay up-to-date on capabilities, roadmap, and technical delivery
- Clearly messaging the technical value and limitations of our products in presentations and conversations
- Developing and delivering technical content to share across the broader team to help Marketing and Sales message the solution capabilities to both technical and non-technical audiences
- Gaining customer trust by asking pointed questions and being an excellent listener during calls and meetings
- Exceeding customer expectations with regards to responsiveness, professionalism, and honesty
- Validating and mapping customer technical requirements to SparkCognition product capabilities while taking into account the available data, IT infrastructure, and security requirements.
- Consolidating and communicating customer feedback to product and marketing teams
- Providing web and in-person product and data presentations and demonstrations of SparkCognition’s software to potential customers and partners
- Building and delivering demos using customer data to tell meaningful stories while documenting your work for both internal and external collateral
- Keeping excellent documentation of all customer interactions
- Scoping and writing customer proposals and responding to RFPs
- Scoping and delivering POC engagements using customer provided data
Job Requirements
- At least 5 years experience as a software engineer, technical sales, technical consulting, data analyst, data scientist, technical program manager, or similar work experience
- At least 3 years demonstrated experience with Python and familiar with Jupyter Notebooks, Pandas, and other libraries to visualize and model data using cloud-based VMs (Google, Azure, AWS)
- At least 3 years experience in customer facing roles
- A certificate or demonstrated experience in Data Science or Machine Learning
- Excellent written and verbal communication skills
- Excellent listening and documentation skills
- Demonstrated leadership in coordinating and driving cross-functional efforts
- Flexibility to travel 20% or as business needs require
It would be great if you had:
- Experience working around heavy industrial environments with direct exposure to industrial safety or similar environments
- Experience with computer vision or vision-based AI modeling
- Experience in public speaking and promoting thought leadership
- Experience with IP network cameras and video streaming compression standards
- Experience configuring and deploying cloud services for compute and data storage
