Kodiak was founded in April 2018 to develop autonomous technology that carries freight forward—so people, partners, and the planet thrive. Navigating highway environments presents vastly different challenges than urban streets. Kodiak’s experienced team has developed the industry’s most advanced technology stack purpose-built specifically for long-haul trucks. From our sensor fusion system that maximizes the value of every sensing modality, to our unique lightweight mapping solution that allows our trucks to navigate ever-changing highway construction zones, our world-class team of industry pioneers is bringing the benefits of autonomy to the $800B a year trucking industry quickly, safely, and efficiently. 
As an Operations Specialist you’ll be assisting our development and production operations in a safe, efficient, and precise manner at Kodiak.

In this role, you will:

• Communicate with multiple safety operators, in an energetic and courteous manner.
• Accurately track and precisely document progress of run’s throughout your shift.
• Manage and update info accordingly within the company's Truck Management System.
• Set schedules  based on available assignments which could include weekend and night shifts.
• Create and maintain SOP documentation for operations processes.
• Troubleshoot and document any issues encountered with the autonomous system.
• Report trip issues and logistical discrepancies as needed.
• Assist with AV system setup which includes cross-checks through checklist and other required health checks.

Qualifications:

• Be a motivated individual with the ability to work under high stress situations while continuing good judgment.
• The ability to use critical thinking and problem solving skills.
• Strong understanding of how to properly troubleshoot problems while using various Operating systems.
• Knowledge in Google Office such as spreadsheets, docs, drive, etc.
• Excellent organizational skills and the ability to prioritize and multitask.
• Previous experience in a call center environment where remote problem solving was required.
• Working nights and weekends is required.

What we offer:

• A place with big goals that we trust we can achieve.
• A fast paced environment where we work with talented, committed and supportive teammates.
• Equity and competitive pay. Every employee is a stakeholder in Kodiak’s success.
• Excellent medical, dental and vision benefits.  
• Generous PTO and parental leave policies.

At Kodiak, we strive to build a diverse community working towards our common company goals in a safe and collaborative environment where harassment of any kind is strictly prohibited. Kodiak is committed to equal opportunity employment regardless of race, ethnicity, religion, gender identity, sexual orientation, age, disability, or veteran status, or any other basis protected by applicable law.