Business Operations Lead
Job Description
We are looking for a Business Operations Lead. In this role, you will be responsible for defining, implementing, and scaling a business operations function at Aurora. As we commercialize our Aurora Driver through our Trucking (Horizon) and Rides (Connect) products, we will take a strategic and data-driven approach to managing and optimizing our ongoing business performance. This person will help define and build the KPIs that Aurora will use to manage our business performance. They will interact across multiple functions including Finance, Product, Business Development, Operations, and Engineering. This role requires someone who is centered around business and operations excellence with a bias for action; thrives in a fast-paced, dynamic environment; and easily partners successfully with a wide group of stakeholders, from senior leaders to individual contributors. You will establish tools and processes to manage our business as we scale that allows for forward visibility and adaptability, while optimizing our resources. You will have the opportunity to build a team over time but you will start hands-on to define and begin to build the tools and function.
Responsibilities
- Establish a strong foundation for business performance management and reporting, by defining and implementing KPIs we will use to operate our business.
- Drive senior leadership-oriented insights and reviews clearly communicating results, highlighting risks and opportunities, and providing recommendations impacting bottom line in a timely manner.
- Define, lead and initiate regular business reviews to track performance against targets.
- Monitor performance against targets and partner closely across multiple functions including Business Development, Product, Operations and Engineering teams to drive necessary follow-up.
- Become a thought partner to functional leaders and help them frame open-ended business-performance-related questions.
- Provide meaningful business insights and management reporting through analysis of data and trends.
- Identify, document, and follow-up on issues, to help drive closure and ensure overall productivity.
- Support the quarterly forecasting process and provide insight and guidance on what can be improved and optimized.
- Serve as subject matter expert and escalation point to ensure data quality and local needs are represented in our systems
Job Requirements
- BA/BS degree, ideally in a quantitative or technical field.
- Proven track record of creating, maintaining, and enhancing business relationships and communicating effectively with senior management
- Exceptional analytical problem solving skills
- Collaborative and able to build strong win-win relationships across the organization
- Proficiency in SQL
- Ability to tell a story with data
- 12+ years work experience, ideally with 6+ years of experience in a business operations on similar function in a high-growth technology company and with 2+ years of prior work experience in management consulting, investment banking, or private equity.
- Ability to lead and communicate cross-functionally
- Sense of ownership and pride in your performance and its impact on company’s success
- Critical thinker and problem-solving skills
- Team player
- Great interpersonal and communication skills
Desirable Qualifications
- Autonomous Vehicle, or Transportation/Mobility Industry Experience
- MBA and/or CFA
- Experience in people management and/or mentorship of high performing, analytical professionals
