Manager, Accounts Receivable
Job Description
This role is a unique opportunity to apply your initiative and analytical skills to inform and execute financial operations and take ownership of our entire accounts receivable process. If you are a strategic thinker, experienced leader, and passionate about building scalable accounts receivable processes for a high-growth SaaS company, we invite you to apply for this exciting opportunity. The ideal candidate will have excellent analytical skills, a passion for continuous process improvement, a creative and problem-solving mindset, and the ability to clearly communicate and present key findings to leadership. In this role, you will be responsible for managing a team of analysts and accountants to ensure that all invoices are processed accurately and in a timely manner. You will also be responsible for developing and implementing policies and procedures to improve our cash flow, reduce the number of overdue accounts, and automate core receivables processes.
This position will report directly to the Director, Revenue.
Responsibilities
- Own and manage the total Accounts Receivable (AR) function, including invoicing, collections, and cash applications across all global business
- Develop, implement, and optimize end-to-end accounts receivable processes, ensuring efficiency, accuracy, and compliance with industry standards and regulatory requirements. Create a scalable framework that aligns with the company's rapid growth trajectory.
- Ensure accurate AR team execution so all invoices are accurate, properly coded, and issued in a timely manner.
- Work with internal teams to review, investigate and help resolve customer accounts and any discrepancies including credits, discount, adjustments on invoices.
- Resolve collections by examining customer payment plans, payment history, credit line; and coordinating with outside collections agencies.
- Develop and implement policies and procedures to improve cash flow, reduce overdue accounts, and increase team efficiency.
- Manage a global team of analysts and accountants, providing training and support as with a developmental focus for each team member.
- Work closely with the sales and customer service teams to resolve any billing issues or disputes.
- Prepare monthly reports and provide recommendations to senior management; monitor and analyze AR aging reports to identify trends and areas for improvement.
- Lead development and documentation of AR-related policies and procedures
- Partner with Operations and Finance leadership to drive DSO targets and improvement initiatives.
- Lead and represent AR in cross-functional process improvement initiatives using working knowledge and experience to identify issues and implement scalable solutions.
Job Requirements
- Bachelor's degree in finance, accounting, management or related field. Strong working knowledge of accounting/ finance required. IPO experience is a plus.
- At least 6-8 years of relevant experience in accounts receivable with a focus on process development and compliance readiness.
- At least 3-4 years of relevant management/supervisory experience managing a team of accountants/analysts.
- Excellent communication, interpersonal skills, and demonstrated ability to work effectively with key cross-functional partners.
- Detail-oriented mindset, with a focus on accuracy and process optimization.
- Must have a proven track record to follow through on complex projects from inception to implementation.
- Proficiency in Microsoft Excel, Sage Intacct, or other accounting software required.
- Previous experience in a high-growth SaaS company or other technology-driven industry preferred.
