Sumo Logic

Solutions Engineer - ASEAN

Job Description

Posted on: 
July 12, 2023

We are seeking an experienced DevOps focused Pre-Sales Solutions Engineer to be part of a Pre-Sales team of highly knowledgeable Observability & Security experts who are motivated to solve the difficult problems presented by the increasingly complex Cloud, DevOps and Security landscapes.

Responsibilities

  • Proactively evangelize the benefits and capabilities of Sumo Logic’s next-generation Observability and Security Monitoring & Analytics, SIEM and SOAR platform
  • Work with Sumo Logic Enterprise & Commercial Sales teams throughout our simplest to most complex and strategic opportunity lifecycles, from discovery & qualification to technical win
  • Product demonstration and technical presentations
  • Assessment of customer needs and environments, identify influencers and decision-makers
  • Provide expertise regarding architecture design, strategy, and planning
  • Ownership and control of the definition and execution of Proof of Concepts through defining & documenting Success Criteria & then executing against them
  • Technical champion building
  • Provide feedback for product direction and contribute to Sumo Logic’s DevSecOps expert Knowledge Base

Job Requirements

  • Experience as a Pre-Sales engineer, supporting complex & high velocity SaaS and/or  Software sales cycles in Observability (Logging, Monitoring & Tracing) and/or DevOps domains.
  • An ability to uncover a customer’s pain, and find a way to solve it within a solution framework.
  • Ability to effectively present solutions via in person & remote discovery meetings, demonstrations, technical workshops, PoCs, webinars, etc.
  • An advantage to have some software development and/or scripting experience (regex, python, SQL, etc.), and the ability to work at the system command-line interface.
  • Ability to mix “art and science” with dashboards and visualizations.
  • Some depth and exposure in at least one of the major public cloud providers, AWS, Azure, GCP, with a basic understanding of the architecture and security monitoring points.
  • Familiar with the changing modern application landscape/ecosystem, and the challenges it presents to DevOps and Security teams.
  • Any Application Performance Management (APM) and Query language experience is beneficial.
  • It would also be a benefit to have any hands-on knowledge of Security related products, technologies, and sources such as IDS / IPS, SIEM / Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP / MDR, Threat Feeds, CASB, etc.
  • Self-Directed, resourceful, and comfortable in a high paced atmosphere.

Qualifications

  • 4/5+ years experience selling/supporting/consulting within the Observability, DevOps and/or adjacent technologies.
  • At a minimum, a Bachelors in Computer Science or Software Engineering, a related field, or equivalent experience
  • Up to 40% Travel
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