

Solutions Engineer - ASEAN
Location
Singapore
Level
Senior
Department
Engineering
Type
Full - Time
Salary
Job Description
Posted on:
July 12, 2023
We are seeking an experienced DevOps focused Pre-Sales Solutions Engineer to be part of a Pre-Sales team of highly knowledgeable Observability & Security experts who are motivated to solve the difficult problems presented by the increasingly complex Cloud, DevOps and Security landscapes.
Responsibilities
- Proactively evangelize the benefits and capabilities of Sumo Logic’s next-generation Observability and Security Monitoring & Analytics, SIEM and SOAR platform
- Work with Sumo Logic Enterprise & Commercial Sales teams throughout our simplest to most complex and strategic opportunity lifecycles, from discovery & qualification to technical win
- Product demonstration and technical presentations
- Assessment of customer needs and environments, identify influencers and decision-makers
- Provide expertise regarding architecture design, strategy, and planning
- Ownership and control of the definition and execution of Proof of Concepts through defining & documenting Success Criteria & then executing against them
- Technical champion building
- Provide feedback for product direction and contribute to Sumo Logic’s DevSecOps expert Knowledge Base
Job Requirements
- Experience as a Pre-Sales engineer, supporting complex & high velocity SaaS and/or Software sales cycles in Observability (Logging, Monitoring & Tracing) and/or DevOps domains.
- An ability to uncover a customer’s pain, and find a way to solve it within a solution framework.
- Ability to effectively present solutions via in person & remote discovery meetings, demonstrations, technical workshops, PoCs, webinars, etc.
- An advantage to have some software development and/or scripting experience (regex, python, SQL, etc.), and the ability to work at the system command-line interface.
- Ability to mix “art and science” with dashboards and visualizations.
- Some depth and exposure in at least one of the major public cloud providers, AWS, Azure, GCP, with a basic understanding of the architecture and security monitoring points.
- Familiar with the changing modern application landscape/ecosystem, and the challenges it presents to DevOps and Security teams.
- Any Application Performance Management (APM) and Query language experience is beneficial.
- It would also be a benefit to have any hands-on knowledge of Security related products, technologies, and sources such as IDS / IPS, SIEM / Log Management, Network / Endpoint Security, Threat Detection, Incident Response, MSSP / MDR, Threat Feeds, CASB, etc.
- Self-Directed, resourceful, and comfortable in a high paced atmosphere.
Qualifications
- 4/5+ years experience selling/supporting/consulting within the Observability, DevOps and/or adjacent technologies.
- At a minimum, a Bachelors in Computer Science or Software Engineering, a related field, or equivalent experience
- Up to 40% Travel