Sr. Software Engineer, Conversation Product

Job Description

Posted on: 
January 22, 2023

As the pioneer for enterprise AI products, we do not have an established formula for building out the next solution - instead, you will apply your innovation and imagination on unsolved problems.

We don’t require prior experience in conversational AI products. Instead, we look for top performance in your past jobs, passion for optimizing end user facing product features, and a clear thinking framework for building a scalable and tailored user experience. You will be working closely with Machine Learning experts and cross-functional teams for the design and implementation of critical product features.This is an opportunity to play an integral role at the fastest-growing AI startup in its space.


  • Work closely with Conversation framework experts, to understand and validate the latest Conversational API and best practices
  • Implement user-facing conversational functionality on top of the cutting edge Conversational AI support and best practices
  • Collaborate with PM, UX, ML, and Enterprise Platform teams to define, scope, and deliver strategic features
  • Scale the product to more customers, more domains, and around the globe.
  • Identify patterns and ideas to further advance the Conversational AI framework.
  • Potential to grow into product owner, or Conversational AI framework expert.

Job Requirements

  • BS or higher degree in computer science or a related field
  • 2+ years of professional development experience building systems at scale
  • Good product sense and passion in building a scalable web or conversational UI product
  • Good cross-functional collaboration skills
  • A constant thirst for learning and a willingness to get out of your comfort zone

Nice to haves:

  • Experience with conversation flows and dialogs, and the ability to abstract out common patterns
  • API design and framework scalability (Abstraction of various chat clients and backend system integrations, globalization strategy, etc)
  • Exposure or interest in Machine Learning and probabilistic thinking

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