Senior Product Operations Manager, Systems
Location
Scottsdale, AZ
Level
Senior
Department
Operations
Type
Full - Time
Salary
Job Description
Posted on:
October 5, 2023
We are looking for a Senior Product Operations Manager, Systems - with product operations, system implementation, program management, consulting and/or rideshare/automotive experience. In this position, you will collaborate with Commercial Operations, IT, Engineering, Market Development, Infrastructure, Systems Engineering and Product to define, set-up & launch new capabilities and commercial systems required for scaling commercially.
Responsibilities
- Lead cross-functional working groups to implement and support new system capabilities
- Routinely communicate roadmap progress to leadership and cross-functional stakeholders to drive decision making on key trade offs
- Coordinate the implementation, testing and communication strategy for new system capabilities
- Collaborate with Commercial Operations, Product, IT, Engineering, Infrastructure etc. to resolve issues after implementation
- Use data and insights to identify business opportunities and prioritize initiatives
- Lead the business impact and requirement assessment and implementation of new (third party) systems
Job Requirements
- Bachelor’s degree in business, engineering or a related field
- 5+ years of professional work experience in system implementation, technical program management, product operations, systems engineering or (digital) consulting
- Ability to navigate ambiguity, complexity and operate independently
- Experience communicating with executives
- Effective collaboration abilities
- Proficiency in Excel and/or Google Sheets
BONUS POINTS!
- Prior experience in tech, rideshare, automotive, delivery, or technology consulting
- Experience implementing third party systems (ERP/EAM, CDP, WMS, IM, etc)
- MBA or advanced degree
- Experience leading teams
- Experience with queries and software management
